Frequently Asked Questions

Orders

Nope! Double check everything before hitting that confirm button. If your order hasn't shipped and you need help, shoot us an email at customer@pantiesforbitcoin.com. We'll do what we can to help.

Sorry babe. Our products are non-returnable (hygiene first). Once it ships, it's yours. Take your time to review your order before placing it

Bitcoinis our favorite (and should be yours too), but we'll also take credit cards, if you must.

Your payment processes when your order ships from our facilities. Simple as that.

Products

We craft all our goods in Italy, because quality matters.

Check out our size chart. It's your best friend for finding the perfect fit.

Shipping

Give us 48 hours to work our magic after you place your order.

Everywhere! And guess what? Free shipping to Canada & USA.

All orders ship from our Montreal, Canada headquarters.

If you're outside Canada and the USA, you might need to pay extra for duties, customs, and taxes. Every country plays by different rules, and those fees aren't included in our prices.

You bet! We'll send you an email when we get your order, and another one when it ships.

Absolutely! During checkout, you can enter any shipping address you want, regardless of your billing info.

Email us at customer@pantiesforbitcoin.com right away. Our team will jump on it and make things right.

Payment

Bitcoin is our vibe! We love it when you pay with Bitcoin.

But yes, we take fiat too: major credit cards (Visa, Mastercard, American Express).

Check out our How to Pay with Bitcoin guide. We made it super easy.

Nope. Bitcoin only. No shitcoins here.

Returns & Exchanges

No returns or exchanges accepted on any items. Period. This includes all undergarments, accessories, and merchandise.